Customer Care By Email
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Emails are answered during our normal business hours of Monday–Friday 9:00am – 6:00pm ET. We typically respond within 48 hours.
*Please do not send medical questions, as we cannot offer medical advice or consultation. Please consult your physician with specific health concerns.
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Store Policy
Returns & Exchange
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ALL SALES ARE FINAL. Due to the nature of our products, we do not accept returns, exchanges or offer any credits for any reason. Please read the full product descriptions for the product you are interested in purchasing. Any unauthorized returns will be refused and returned to you. By finalizing your order, you are agreeing to these terms. Please email for any other questions or concerns.
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Privacy & Safety
All personal information collected will be use for the provided services only and will not be shared or sold to a 3rd party.
WaistDown uses the personal information we collect for the following purposes:
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To deliver our Products and Services;
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To provide customer service and our support services, or respond to any requests you make;
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To process any financial transactions you make on our Site;
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To facilitate WaistDown development, design, marketing, or quality improvement of the Site and for our general business purposes.
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To keep your information secure such as by monitoring for security irregularities, and to be able to verify your identity and contact information;
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To alert you about product updates, special offers, updated information and other news and services from WaistDown;
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To ensure our Site and Services are relevant to you and your interests;
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To help us create and publish content most relevant to you; and
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To contact you in response to any communications or requests submitted by you.​
Do not use while breast feeding or pregnant
Do not use if you have Crohn disease, IBS or similar digestive conditions. Please see photo of back of tea bag for more information and all ingredients.
Consult your physician if you have any concerns.
Wholesale Inquiries
Wholesale opportunities Coming Soon!!!s
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments